Last Updated: [27/10/2025]
At Sanka Bookshop, we value the trust you place in us and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website (sankabookshop.com) or interact with us through any of our online platforms.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide you with a smooth and personalized shopping experience. The types of information we may collect include:
a. Personal Identification Information
- Name, email address, phone number, and postal address — provided voluntarily when you register, place an order, or contact us.
- Account login details (if you create an account on our website).
b. Payment and Billing Information
- Payment details such as debit/credit card information, billing address, and transaction records.
- All online payments are processed securely through trusted third-party payment gateways; Sanka Bookshop does not store or access your card details.
c. Browsing & Technical Data
- IP address, browser type, operating system, device information, and pages visited.
- Cookies and analytics tools are used to understand user behavior and improve website performance.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and deliver your orders efficiently.
- To communicate updates regarding your orders, products, or inquiries.
- To provide personalized recommendations and promotions relevant to your interests.
- To improve our website’s design, content, and services.
- To detect, prevent, and address fraud or unauthorized transactions.
- To comply with legal requirements and regulatory obligations.
3. Information Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data to any third party. We may share your information only in the following cases:
- Service Providers: With trusted partners who help us operate our website, handle deliveries, or process payments. They are required to keep your data secure and use it only for the intended purpose.
- Legal Requirements: When required by law or government authorities to comply with legal obligations or protect our rights.
- Business Transfers: In case of a merger, acquisition, or restructuring, customer information may be transferred securely as part of the business assets.
4. Data Security
We take appropriate technical and organizational measures to safeguard your information against unauthorized access, alteration, or loss. These include:
- Secure Socket Layer (SSL) encryption on transactions.
- Restricted access to personal information.
- Regular website and system updates to maintain data integrity.
While we use industry-standard security methods, please note that no online transmission or storage system is completely secure.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and login details.
- Analyze visitor traffic and improve website functionality.
- Display personalized product recommendations and promotions.
You can manage or disable cookies in your browser settings. However, disabling cookies may affect your browsing experience on our site.
6. Your Rights
You have the right to:
- Access, correct, or update your personal information.
- Request deletion of your data (except where retention is legally required).
- Opt out of marketing emails by clicking the “unsubscribe” link in any email.
To exercise these rights, contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with the revised “Last Updated” date.
Please review this page occasionally to stay informed.
8. Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy or the way we handle your personal data, please contact us at:
Sanka Bookshop
Email: infosankabookshop@gmail.com
Phone: 0758815979
Address: 51/C Sri Soratha Mawatha, Nugegoda, Wijerama
Website: [www.sankabookshop.com]
