Terms & Conditions – Sanka Bookshop

Welcome to Sanka Bookshop.
These Terms and Conditions govern your use of our website and the purchase and sale of products through our platform. By accessing and using our website, you agree to comply with and be bound by these terms. Please read them carefully before making any purchases.

1. Use of the Website

a. You must be at least 18 years old or have parental/guardian consent to use our website or make purchases.
b. You are responsible for maintaining the confidentiality of your account information, including your username and password.
c. You agree to provide accurate, current, and complete information during registration and checkout.
d. You may not use our website for any unlawful, fraudulent, or unauthorized purposes.
e. We reserve the right to suspend or terminate accounts that violate these terms.

2. Product Information and Pricing

a. We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, occasional errors may occur, and we reserve the right to correct any inaccuracies without prior notice.
b. Prices are subject to change at any time without notice. Promotions and discounts may be available for a limited time and may have specific terms and conditions.
c. All prices are listed in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes unless stated otherwise.

3. Orders and Payments

a. By placing an order on our website, you are making an offer to purchase the selected products.
b. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, pricing errors, or suspected fraudulent activity.
c. You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and delivery fees, to your selected payment method.
d. Payments are securely processed through trusted third-party payment gateways. Sanka Bookshop does not store or have access to your full payment details.
e. Once your order is confirmed, you will receive an email or SMS notification with your order details.

4. Shipping and Delivery

a. We aim to process and deliver orders promptly within the estimated delivery time mentioned at checkout.
b. Delivery times may vary depending on your location, order volume, and external factors beyond our control.
c. Sanka Bookshop is not responsible for delays caused by courier services or unforeseen circumstances.
d. Delivery fees (if applicable) will be displayed at checkout and are non-refundable once the order has been shipped.

5. Returns and Refunds

a. Please refer to our Returns and Refund Policy for detailed information regarding returns, exchanges, and refunds.
b. Products must be returned in their original condition and packaging within the specified return period.
c. Refunds will be processed using the original payment method after verification of the returned items.

6. Intellectual Property

a. All content and materials on this website—including but not limited to text, images, graphics, and logos—are the property of Sanka Bookshop or its licensors and are protected by intellectual property laws.
b. You may not copy, reproduce, distribute, or modify any website content without prior written consent from Sanka Bookshop.

7. Limitation of Liability

a. In no event shall Sanka Bookshop, its owners, employees, or affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or the purchase of our products.
b. While we take great care in sourcing and delivering quality products, we make no guarantees regarding the suitability, accuracy, or availability of any product or service offered on this website.

8. Privacy and Data Protection

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data when using our website.

9. Amendments and Termination

We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice.
It is your responsibility to review these terms periodically. Continued use of our website following any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:
📧 Email: infosankabookshop@gmail.com
📞 Phone: 0758815979
🏬 Address: 51/C Sri Soratha Mawatha, Nugegoda, Wijerama